Service Request Form


$25.00 Service Fee
Service Requested(Required)
Student Name(Required)
Please Note: Without the student’s full name and the original username, we cannot access your original account.
Please Note: There are NO Refunds for inadvertent or accidental service request orders.
This Service Request Form is exclusively and specifically for currently-active and/or expired account holders of, who need one (1) of the following services;
1). Request temporary access to an expired account to VERIFY completion of the state-mandated driving requirements (14 & 30 Hour Driving Logs) and to Request the final DE964 (License ONLY) Certificate of Completion; or
2). Request a digital COPY of the DE964 Certificate of Completion; or
3). Request a “Transfer” to a Commercial Driving School; or
4). Request a Change, Edit or Update to a currently active account or to a DE964 Certificate of Completion
We strongly recommend confirming that your student is / was enrolled in our course, before paying the $25 service fee.
Once you complete the Service Request Form and pay the service request fee, you will receive an email-receipt with instructions on how to submit your request.
Your request MUST be submitted to and MUST include the Student’s Full NameDOB, and the Account Username.
We cannot process your request until we receive the Student’s Full NameDOB, and the Account Username
After we receive your service request, please allow a minimum of 24 hours for us to begin your request process
Our Help Desk is Available Monday - Friday 9 a.m. - 6 p.m. CST.
Our Help Desk is Offline and Closed on Saturdays, Sundays & Holidays.
Orders received on Fridays (after 6pm CST), Weekends or Holidays, will be processed the next business day.
If your account is expired and you did NOT complete the course requirements, please refer to our SUPPORT page for “Re-Enrollment” instructions.
I understand that there are NO refunds for inadvertent or accidental service fee orders.
I understand that there are NO refunds for inadvertent or accidental service fee orders.(Required)