Request Form


$25.00 Service Fee
Service Requested(Required)
Student Name(Required)
Please Note: Without the student’s full name and the original username, we cannot access your original account.
Please Note: There are NO Refunds for inadvertent or accidental service requests. Make sure that your student used our service, before paying the $25 service fee. This Service Request order is exclusively for previous account holders of PT Course #121, who need temporary access to their original account to; 1). Request their DE964 Certificate; or 2). Request a “Transfer” to a Commercial Driving School.   You MUST include the student’s full name and the original account username. We cannot access your original account and process your request without the original username.   Once you complete the Service Fee Form, you will receive an email-receipt with instructions. Our Help Desk is Available Monday - Friday 9 a.m. - 6 p.m. CST Our Help Desk is Offline & Closed on Saturdays, Sundays & Holidays. Orders received on Fridays after 6pm CST will be processed the next business day. Orders received on Weekends and Holidays will be processed the next business day.   If your account is expired and you did NOT complete the course requirements, please refer to our SUPPORT page for “Re-Enrollment” instructions.

I understand that there are NO refunds for inadvertent or accidental service fee orders.